Terms of service
Last Updated: August 2026
Welcome to PupWearCo.
These Terms of Service outline the rules, responsibilities, and conditions that apply when you access or use our website, browse our collections, or purchase products from PupWearCo.store.
By visiting our website, placing an order, or using any service provided by PupWearCo, you agree to be bound by these Terms of Service. Please read them carefully before using our website.
At PupWearCo, we aim to provide a refined and enjoyable shopping experience inspired by the elegance of French pet boutiques. Our mission is to offer beautiful, comfortable, and thoughtfully selected fashion pieces for beloved companions around the world.
These terms are designed to create a transparent relationship between PupWearCo and our valued customers while ensuring a safe, reliable, and pleasant shopping environment.
1. About PupWearCo
PupWearCo is an online pet fashion boutique specializing in stylish clothing and accessories designed for dogs and cats.
Our collections are carefully curated with attention to:
Elegant design
Comfortable materials
Practical everyday use
Seasonal fashion trends
Pet-friendly functionality
We believe pets are cherished members of the family, and our products are created to celebrate the special bond between pets and their owners.
2. Acceptance of Terms
By accessing or using the PupWearCo website, you confirm that:
You have read and understood these Terms of Service.
You agree to comply with all applicable laws and regulations.
You accept responsibility for your use of our website and services.
You provide accurate information when creating an order or contacting us.
If you do not agree with any part of these Terms of Service, please discontinue using our website.
PupWearCo reserves the right to update, modify, or replace any portion of these terms at any time. Customers are encouraged to review this page periodically for updates.
3. Website Use
When using PupWearCo.store, you agree to use our website only for lawful purposes.
You agree not to:
Use our website for fraudulent activities.
Attempt to interfere with website security or operation.
Copy, reproduce, or distribute our content without permission.
Use our products or information for unauthorized commercial purposes.
Provide inaccurate personal or payment information.
We reserve the right to refuse service, cancel orders, or restrict access to customers who violate these terms or engage in harmful activities.
4. Product Information
At PupWearCo, we make every effort to provide accurate product information, including:
Product descriptions
Images
Sizes
Colors
Materials
Product features
However, slight variations may occur due to:
Different screen settings
Lighting conditions during photography
Manufacturing batches
Manual measurement differences
Pet clothing products require careful size selection. Customers are responsible for reviewing product measurements and selecting the appropriate size before completing their purchase.
If you need assistance choosing the correct size, our customer support team will be happy to help.
5. Orders and Purchases
When placing an order through PupWearCo, you agree that:
All information provided is accurate and complete.
You are authorized to use the selected payment method.
You understand the product details before purchase.
You accept the applicable shipping and return policies.
After placing an order, you will receive an order confirmation email.
Receiving an order confirmation does not guarantee acceptance of the order. PupWearCo reserves the right to cancel or refuse orders in certain circumstances, including:
Incorrect pricing information
Payment issues
Inventory problems
Suspected fraudulent activity
Shipping limitations
If an order is cancelled after payment has been processed, a full refund will be issued.
6. Pricing and Payments
All prices displayed on PupWearCo.store are listed in the applicable currency shown during checkout.
Prices may change at any time due to:
Seasonal promotions
Market changes
Product updates
Business adjustments
Any price changes will not affect orders that have already been confirmed.
We accept secure payment methods available during checkout. Payment information is processed through trusted third-party payment providers, and PupWearCo does not store complete payment card information.
7. Shipping Terms
PupWearCo proudly offers worldwide shipping options to make our boutique collections available to pet lovers everywhere.
Our standard shipping policy includes:
Free worldwide shipping
Estimated delivery time: 7–10 business days
Please note that delivery times may vary depending on:
Destination country
Customs processing
Local postal services
Unexpected shipping delays
Once an order has been shipped, customers will receive available tracking information.
PupWearCo is not responsible for delays caused by circumstances outside our control, including weather conditions, customs inspections, transportation issues, or government restrictions.
For complete shipping details, please review our Shipping Policy.
8. Intellectual Property Rights
All content available on PupWearCo.store belongs to PupWearCo unless otherwise stated.
This includes:
Brand name
Logo
Website design
Product descriptions
Images
Graphics
Marketing materials
Written content
You may not copy, reproduce, modify, distribute, or use our content without written permission.
Unauthorized use of PupWearCo intellectual property may violate applicable copyright and trademark laws.
9. Customer Responsibilities
Customers are responsible for:
Providing correct shipping information.
Reviewing product details before purchase.
Measuring pets accurately before ordering.
Following product care instructions.
Maintaining account security when applicable.
PupWearCo cannot be responsible for issues caused by incorrect customer information or improper product use.
10. Product Care and Safety
Pet clothing should always be used responsibly.
Customers should:
Select the correct size for their pet.
Monitor pets while wearing clothing for the first time.
Remove clothing if signs of discomfort appear.
Follow washing and care instructions.
PupWearCo designs products for comfort and style, but pet owners remain responsible for ensuring that products are suitable for their individual pets.
11. Third-Party Services
PupWearCo may use third-party services to support our business operations, including:
Payment processing
Shipping services
Website hosting
Analytics tools
Customer communication services
These third-party providers may have their own terms and privacy policies.
PupWearCo is not responsible for the policies or practices of external service providers.
12. Limitation of Liability
To the maximum extent permitted by applicable law, PupWearCo shall not be responsible for:
Indirect damages
Losses resulting from website interruptions
Delays caused by third parties
Customer misuse of products
Incorrect sizing decisions
Events beyond our reasonable control
Our responsibility is limited to the purchase value of the products involved in the relevant transaction.
13. Privacy Protection
Your privacy matters to us.
PupWearCo collects and uses customer information only for legitimate business purposes, including:
Processing orders
Providing customer support
Improving website experiences
Communicating important updates
We are committed to protecting customer information and handling personal data responsibly.
For more details, please review our Privacy Policy.
14. Changes to These Terms
PupWearCo reserves the right to update these Terms of Service whenever necessary.
Changes may be made to reflect:
Business updates
Legal requirements
Improved customer experiences
New services or features
Updated terms will be published on this page with a revised update date.
Continued use of our website after changes means you accept the updated terms.
15. Governing Law
These Terms of Service shall be governed and interpreted according to applicable laws.
Any disputes arising from the use of PupWearCo services will be handled according to applicable legal procedures and regulations.
16. Contact Information
If you have questions regarding these Terms of Service, please contact us:
PupWearCo
Address:
Rue Sainte-Émilie
Montréal, QC H4C 2B5
Canada
Email:
support@PupWearCo.store
Phone:
(905) 815-9510
Thank you for choosing PupWearCo.
We appreciate your trust and are delighted to bring elegant, comfortable, and timeless fashion pieces to your beloved companions.
PupWearCo
Elegant Styles Made for Your Beloved Companion